Shipping Policy for Endeavours & Triumphs
Effective Date: January 20, 2025
Thank you for shopping with Endeavours & Triumphs! We are committed to providing you with the best shopping experience. This Shipping Policy outlines the shipping procedures, costs, and timelines for your orders placed on our website https://endeavoursandtriumphs.com/.
1. Order Processing Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation.
- You will receive an email notification with your order confirmation, and another email with tracking details once your order has been dispatched.
2. Shipping Locations
We currently ship within India.
3. Shipping Charges
- Shipping charges are calculated based on the weight of your order and the delivery location.
- You will be able to view the exact shipping cost during the checkout process before confirming your order.
4. Estimated Delivery Time
- Standard Shipping: Delivery typically takes 5-7 business days after your order has been processed.
- Express Shipping: For faster delivery, we offer express shipping that takes 2-3 business days. Please select this option at checkout, if available.
Please note that delivery times may vary depending on your location and external factors such as weather conditions, public holidays, and courier availability.
5. Shipping Partners
We partner with reputable courier services, such as Blue Dart, DTDC, Delhivery, and India Post, to ensure reliable delivery of your orders.
6. Order Tracking
Once your order has been dispatched, you will receive an email containing a tracking number and a link to track your shipment. You can also track your order by visiting our website and entering the tracking number.
7. Packaging
We take great care in packaging your products to ensure they reach you in perfect condition. All products are carefully packed to prevent damage during transit.
8. Delayed or Lost Shipments
- If your order has not arrived within the expected delivery time, please contact us.
- In the rare event that your order is lost or delayed beyond reasonable time frames due to courier issues, we will initiate an investigation with our shipping partners and work towards resolving the issue.
9. Shipping Restrictions
- We do not deliver to P.O. Boxes or military addresses (APO/FPO).
- Certain remote areas may have limited shipping options. In such cases, we will inform you promptly and provide alternatives if possible.
10. Customs, Duties, and Taxes (Domestic)
For orders shipped within India, there are no additional customs duties or taxes. However, please be aware that shipping charges will apply based on your location and the weight of your order.
11. Incorrect Address
Please ensure that the shipping address you provide at checkout is correct. Endeavours & Triumphs is not responsible for incorrect shipping addresses provided by customers, and we will not be held liable for any delays or non-delivery due to this.
If you notice an error in your shipping address after placing your order, please contact us immediately so we can attempt to make corrections before shipment.
12. Return to Sender / Non-Delivery
If your package is returned to us due to an incorrect address, failure to collect from the courier, or any other reason, we will contact you to arrange for reshipment at your expense.
13. Customer Support
If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team:
Email: info@endeavoursandtriumphs.com
Phone: +91 9010 676 169
Customer Service Hours: Monday – Friday, 9 AM to 6 PM (IST)
By shopping with us, you acknowledge and agree to the terms outlined in this Shipping Policy. Thank you for choosing Endeavours & Triumphs! We look forward to serving you.